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Outcome based operations support

At QOP Energy, we deliver defined, measurable operational outcomes—not headcount or generic support. Oil & gas operators and service firms use us to offload recurring operational work without hiring or managing additional specialists. Our billing ties to completed, verified work, ensuring predictable execution aligned to service levels and freeing internal teams to focus on safety, regulatory obligations, uptime, incident response, and continuous improvement.

QUALITY OPERATIONS, QUALITY TALENT, REAL IMPACT,

A model built around defined outcomes

QOP Energy’s model is outcome-based operations support, with billing tied to completed, verifiable work. Engagements begin with a discovery call to define priority workflows and what “done” means across quality, turnaround, safety, and compliance. We integrate with your systems for seamless handoffs. For tasks that can’t be standardized reliably, we also offer a traditional monthly option with a dedicated specialist.

QOP Energy manages inbound operational requests across phone, email, and internal queues tied to field activity and vendors. We own requests that otherwise interrupt field supervisors and maintenance leads, ensuring issues don’t linger or bounce between groups. By organizing requests into actionable job packages, we maintain office responsiveness during peak surges or outages. The result: fewer dropped requests and more "wrench time" for field leadership.

We handle work order updates and asset-related requests to keep field activity aligned with current plans. By synchronizing work orders with Management of Change (MOC) protocols, we eliminate rework caused by outdated instructions or unclear ownership. This prevents stalled jobs and unnecessary follow-ups during critical maintenance and outages. A task is complete once the system of record reflects the current scope with verified evidence logged.

QOP Energy manages billing exceptions and invoice inquiries that otherwise pile up and drain operational focus. We help resolve discrepancies before they turn into disputes, delays, or repeated rework between operations, finance, and vendors. This keeps invoicing cycles moving, reduces noise between teams, and prevents small billing issues from becoming larger commercial or relationship problems.

QOP Energy addresses field data issues across production reports, inspection logs, and operational records that block downstream work. We focus on clearing gaps and inconsistencies that delay reporting, billing, compliance reviews, or performance tracking. By stabilizing field data inputs, teams spend less time reconciling numbers and more time acting on accurate, usable operational information.

We support field scheduling and vendor coordination so crews arrive with the right expectations and prerequisites in place. We help prevent missed appointments, last-minute changes, and scheduling conflicts that waste time and create friction between field and office teams. The outcome is smoother execution across maintenance windows, outages, and routine field activity.

We support compliance-heavy operations by coordinating permits, certifications, safety records, and required documentation tied to assets and sites. We help prevent expired credentials, missing paperwork, and overlooked requirements that create audit findings, safety exposure, or operational delays. Teams gain confidence that compliance work stays current without pulling focus from core operational responsibilities.

You tell us the workflow you want off your plate. We map it into clear work items, define inputs and “done,” set exception rules, then connect it to the right systems so delivery is consistent and auditable with QOP Energy.

If a traditional model fits better, you can work with a dedicated full-time specialist through us. They focus on your workflows day-to-day, integrate into your tools where needed, and handle a wider mix of tasks that are hard to standardize into work items.

What exactly do you deliver?

We run clearly scoped operational services for oil & gas environments where “done” is defined upfront. Delivery is measured on completed outcomes tied to assets, work orders, or compliance actions—not hours, seats, or general activity. This is the foundation of how QOP Energy operates.

How do we decide what services to start with?

We start with a discovery call, then prioritize the services creating the most operational load or the highest safety, compliance, or uptime risk for your team. We only take on services that can be defined with clear completion rules and executed consistently within oil & gas workflows, ensuring predictable delivery.

How does work enter the workflow?

It depends on the service. Work can enter through system integrations, asset or work order triggers, scheduled batches, shared queues, or an agreed handoff process with your team. The intake method is defined per service so there is a consistent, auditable flow.

Do you work in our systems or your systems?

Either, depending on what makes delivery clean and trackable. Sometimes we operate directly in your CMMS, ERP, or field systems, sometimes we use ours, and sometimes we connect both so the workflow stays aligned across field and office teams.

How do you define what counts as “complete”?

Each service is broken into outcome types with written completion rules. If evidence is required—such as a status change, work order update, permit reference, document upload, or log note—that requirement is defined upfront and tied to the asset or job.

How does pricing work?

Pricing is outcome-based. Each outcome type has a unit price tied to the completion rules. Most clients use a recurring service credit or minimum commitment, with usage applied based on completed outcomes. If volume exceeds the included amount, overage is billed using the same unit pricing. Items that are out of scope, blocked, or awaiting third-party action are not treated as completed outcomes.

What does onboarding look like?

We align on scope and outcomes, confirm the intake method, set up the tooling or integrations required, then run a short ramp to validate that completion rules match real field and back-office work. After that, delivery runs in steady state using the same definitions and pricing model established by QOP Energy.